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Frequently Asked Questions (FAQ)

What is my web site's address?

  • To view your web site, use the address (ex:

  • To make changes to your web site, use the address and sign in with your user name and password.

How do I update, change and delete files on my web site?

Once you have made changes to your web site on your local computer, you may update the information on the server by using any of the publish methods described in the Publishing your web site page.

The web site also provides a nice interface for looking at or updating your files. This interface is called File Manager. To use this tool:
  • Go to home page.

  • Click on the File Manager link in the toolbox on the left side of the screen.

  • To delete files, click the checkbox next to the file and click the Delete button.

  • To update files, click the Upload File button to be taken to the Easy Upload interface.
Click here to go to the File Manager page now.

What types of files are supported?

Below, you will find the current list of supported file types. We will add to this list periodically as new file types become more common across the Web.
For security reasons, we will not be supporting CGI scripts or .EXE files.
asp      Active Server Pages
avi      video
bmp      image
doc      MS Word
gif      image
htm      html
html     htm
java     Java
jpeg     image
jpg      image
js       JavaScript
mdb      Access 
mid      MIDI
mov      QuickTime Mov
mp2      mpeg audio
mp3      mpeg audio
mpeg     mpeg video
mpg      mpeg video
pdf      Acrobat Portable Data Format
pps      MS PowerPoint slide
pub      MS Publisher
png      image
ppt      MS PowerPoint
qt       QuickTime MooV
tif      image
tiff     image
txt      ASCII text
xls      Excel
xml      extensible markup language
zip      compressed file

Are Microsoft FrontPage Server Extensions supported?

Yes, we do support basic Microsoft FrontPage Server Extensions. These include web components such as page hit counters, page modification date stamps and dynamic effects on your page. We also support the use of search pages, guestbooks and forms. If you choose to implement forms, be aware that at this time, we do not support the ability to email form results or to store them in a database.

How do I configure my FTP client?

  • If you are using the windows FTP utility:
    1. Open a command window
      1. Click on your Start menu
      2. Choose Accessories
      3. Choose Command Prompt
    2. A command window will open. Type ftp and press Enter.
    3. Enter your user id and press Enter.
    4. Enter your password and press Enter.
    5. You may now use FTP commands to move files. If you need help, type ? and press Enter for a list of commands.

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  • If you are using WS-FTP Pro, Click Here for detailed instructions

Note: You may need to enter your directory name or double-click on your folder when log in is complete. If you are experiencing problems with FTP, please reference the Publishing Your Web Site page for information regarding the Easy Upload interface.

How do I use FTP commands?

After connecting to the IAmMEA FTP server and logging in, you may now manage the files in your account using standard FTP commands. Here are the basic commands you will need:

bin   changes the transfer mode to binary (used for transferring graphics, .zip files, etc.)
chdir <directory name> changes our directory
dir   lists all of the files in your directory
get <filename> transfers files from the remote FTP host to your local hard drive
mget <filename> transfers multiple files (using wild cards) from the remote FTP host to your local hard drive
mkdir <directory name> creates a directory
mput <filename> transfers multiple files (using wild cards) from your local hard drive to the remote FTP host
put <filename> transfers files from your local hard drive to the remote FTP host
prompt   toggles confirmation prompts when using mput and mget commands
pwd   displays the current directory on the server
quit   exits the FTP client
rmdir <directory name> removes a directory
?   lists various commands
? <command> lists simple help for that <command>

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